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How to access funding through your NDIS plan?

You can access your NDIS plan and track your funds in several ways:

The myplace portal is the primary tool for accessing your NDIS plan and tracking your funds. Here's how to use it:

Step 1: Log in to myGov

  • Go to myGov and log in with your account.
  • Link your NDIS account to myGov if you haven’t done so already.
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Step 2: Access the myplace Portal

  • On your myGov dashboard, select the NDIS tile to open the myplace portal.
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Step 3: Check your plan and funds

  • Navigate to the My Plan or My Supports section.
  • View the breakdown of your budget categories and track your remaining funds.
  • Check how much funding you have left for Core supports and Consumables to make sure you have enough funding left to continue using Convo services and services from other NDIS providers
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The NDIS app is a convenient tool for accessing your plan and tracking funds on the go. Follow these steps to use it:

Step 1: Download and install the app

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Step 2: Log in

  • Open the app and log in using your myGov details.
  • Ensure your NDIS account is linked to myGov.

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Step 3: Navigate the dashboard

  • After logging in, you will see your dashboard.

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Step 4: Track your spending

  • Use the app to track recent transactions and spending by category.
  • Check how much funding is left for Core supports and Consumables, ensure there's enough to keep using Convo and other NDIS services.

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If you have a Support Coordinator or Plan Manager, they can provide detailed updates on your spending and budget.

Your Plan Manager may have their own app you can download and use to track the amount of funding you have left in your NDIS plan. 

Check how much funding you have left for Core supports and Consumables to make sure you have enough funding left to continue using Convo services and services from other NDIS providers

You can also contact the NDIS for assistance:

  • Web Chat: Available on the NDIS website NDIS website.
  • NDIS Helpline: Call 1800 800 110 for help with your plan or funding queries.

Tips for Tracking Your NDIS Funds

  • Regularly log in to the portal or app to monitor spending and avoid overspending.
  • Keep receipts and invoices for services and supports to reconcile with your plan.
  • Set reminders to review your plan periodically and ensure your funds align with your needs.


Need More Details?
Visit: ndis.gov.au/participants/working-providers/paying-providers.
For more information about ‘Core Funding’, visit our website, convoaustralia.com/ndis.

Because we understand you.