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You'll discover a wealth of technical support and valuable information regarding the usage of our apps and services. Whether you need assistance or want to explore additional features, this page is your go-to resource for all things Convo.

Getting started

Green background with white text: "Can I use my NDIS for Convo?"
Green background with white text: "Can I use Convo for work"

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How to use our Convo Now app?

Green background with white text: "How do I change my password?"
Green background with white text: "How do I have face-to-face conversations using Convo?"
switch account user
Green background with white text: "How to request an Auslan Interpreter for your video conference using Convo Now?"
Green background with white text: "Can I receive an call through the app?"
Does Convo on mobile use call minutes or data_
Green background with white text: "How do I make a phone call?"
Green background with white text: "How do I reach customer support?"
Green background with white text: "Preparing for a video interpreter connection"
Green background with white text: "App Buttons"
Green background with white text: "How to find your Convo number?"

Useful information

Green background with white text: "How to access funding through your NDIS plan?"
Green background with white text: "How to access funding through your EAF?"
Green background with white text: "What to do with your Convo Number?"
Using Convo for job interviews
Green background with white text: "What type of bill do I get from Convo?"
Green background with white text: "Waiting in the queue"
Green background with white text: "NDIS"
Green background with white text: "Can I change my monthly plan?"
Green background with white text: "Why is the video not connected to my app?"
Green background with white text: "How many calls can I make in one connection?"

Tutorial Session

Still need support? We are offering a tutorial session with our Customer Support Officer to show you how you can use the Convo app. 

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Because we understand you.