Connect with Deaf customers
In Australia, we have approximately 16,000 Auslan (Australian Sign Language) users, for whom Auslan is their primary or sole language for communication at home, work, or socially. Now, imagine if you could make your organisation more accessible to Deaf customers, Imagine the possibilities of making your organisation more accessible to deaf customers, where communication becomes seamless and you can effectively reach a new demographic.
Here's how it works: When customers contact your organisation through Convo Australia, they will be connected to an interpreter who will relay the call to you. There are no extra steps necessary on your end…
at your fingertips
Convo Australia is the first on-demand Auslan video interpreting service in Australia. Our interpreters are available 24 hours 7 days a week, allowing Deaf customers to access interpreting services whenever they need them. With just a press of a button, an interpreter will appear on their screen.
The Convo Australia Difference
We are making a difference for our Deaf customers by providing them with access to on-demand interpreters through the Convo Australia app. As the only Deaf-owned interpreting service provider, we understand the unique communication style of the Deaf Community and know firsthand the frustration caused by alternative solutions
We are working to change these limitations that restrict our ability to express ourselves authentically and empower us to be who we truly are.
Elevate your business with Convo Australia
Increase your business profile
Promote your business in our exclusive in-app Accessible Business Directory - a network of Deaf-friendly businesses and services available for the Deaf Community.
Improve customer relationships
Businesses who use our service build stronger, more loyal customer relationships through faster, more accurate, and personal communication with their Deaf customers.
Achieve Diversity and Accessible Goals
Increase access and inclusion by creating a truly accessible business experience that provides an equitable opportunity to all who use your products and services.
Convo Australia is perfect for:
- Business Meetings and Customer Service
- Legal and Medical Appointments
- Conferences and Presentations
- Education and School Events
- Life and family events or funeral services
Benefits of using
Convo Australia Services
Leverage your employees
Do you have deaf and hard of hearing employees in your business? With individual Convo Australia plans that can be funded by the Employment Assistance Fund (EAF), your deaf and hard of hearing employees will gain flexible access to Auslan interpreters for their workplace needs – to call their customers and colleagues, attend or chair work meetings and other responsibilities. They can bring their true selves to work, take personal ownership and improve their productivity.