HubSpot Video

How do I use Convo Australia for face to face interactions?

Want to talk to someone face to face?  Easy, log into the Convo Australia app, go to the Dial Pad and press 1 and then call!

Step 01: Log into the Convo Australia app
Step 02: Go to the Dial Pad
Step 03: Press 1
Step 04: And then call!

Wait for the Video Interpreter to come up on screen, and let them know you want to talk to someone face to face.

Check the volume on your device, make sure your microphone is on, and ask the Video Interpreter if they can hear the other person, and check to see if the other person can hear the Video Interpreter through your device.  A stand for your device will help a lot.

Step 05: Wait for the Video Interpreter to come up on screen
Step 06: Let them know you wan to talk face to face. Check the volume on your device
Step 07: Make sure your microphone is on
Step 08: Check with interpreter if they can hear the other person, and check to see if other person can hear the interpreter through your device.

Make sure there is not too much background noise, and remember other people in the same room may hear what you are saying though the Video Interpreter.

When you finish, simply hang up.  The best thing about this?  You don't need to make a booking, just call and connect when you need an interpreter!

Because we understand you.